This information is provided in compliance with Art. 13 of Regulation 2016/679 (GDPR), pursuant to Art. 13 of Legislative Decree no. 196/2003 (Personal Data Protection Code) to users accessing the website www.delthapharma.com and relates to all personal data processed in the manner indicated below.
THE DATA CONTROLLER
The Data Controller of the personal data collected is Deltha Pharma srl
DATA COLLECTED
The personal data processed are collected as supplied directly by the data subject or supplied automatically.
1) Data provided directly by the data subject are all personal data that are provided to the Data Controller in any way, directly by the data subject.
When you make a purchase from us, we ask you to provide information such as your name, billing address, shipping address, e-mail address, telephone number, credit card number/payment details and optional account information such as your username and password.
We will use this information for purposes such as:
– We send you account and order information
– Responding to your requests, including complaints and refunds
– Processing payments and preventing fraud
– Set up your account for our shop
– Comply with all legal obligations incumbent on us, such as tax calculation
– Enhance our shop offers
– Send marketing messages, if you choose to receive them
– If you create an account, we will store your name, address, email and phone number: this data will then be used to populate the checkout in your future orders.
We generally keep your information as long as we need it for the purposes for which we collect and use the data and as long as we are legally required to continue to maintain it. For example, we store order information for 10 years for tax and accounting purposes. Such information includes name, email address, and billing and shipping addresses.
2) The data collected automatically are navigation data. Although this data is not collected for the purpose of being associated with the user’s identity, it may indirectly, through processing and association with data collected by the Controller, allow the user to be identified.
In particular, with reference to e-commerce the products you have viewed: we will use this information to, for example, show you the products you have recently viewed
Location, IP address and browser type: we will use this information to estimate taxes and shipping
USE OF COOKIES
This site uses a cookie system to store your browsing settings.
By using this website, you acknowledge and agree that we will store these cookies on the computer you are using.
We will also use cookies to keep track of your shopping cart contents while you are browsing our site.
You can also choose not to use cookies by disabling cookies in the browser you use to browse this site. If you opt out of such cookies, the features listed here will not be available to you.
Use of Third Party Cookies
This website uses a statistics system provided by Google Analytics.
Cookies and IP data are only recorded to enable the collection of anonymous statistical information on the use of the site, but will not be retained for any further purposes.
The information generated by the cookies will be transferred to and stored by Google on servers in the USA. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using www.delthapharma.com, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Google Analytics is provided by Google Inc. 1600 Amphitheatre Parkway – Mountain View CA 94043, USA.
For further details, please see Google’s privacy policy.
We accept payments via PayPal.
During payment processing, certain information is transferred to PayPal, including information needed to process or support the payment, such as total purchase and billing information.
For more details, please see PayPal’s privacy policy.
We accept payment through Amazon Pay.
By using the services provided or made available by Amazon Payments, Inc. you consent to the practices described in Amazon’s Privacy Policy.
LEGAL BASIS AND PURPOSE OF PROCESSING
Data are processed exclusively for the purposes for which they are collected, as described below.
We use the data provided by data subjects for:
The provision of the data listed in the “Data Collected” section for the purposes referred to in point 1 is mandatory in order to allow the user to access the service. For this reason, consent is compulsory and any refusal to process or the failure, inaccuracy or incompleteness of the data may result in the impossibility of proper provision of the service.
The provision of data for the purpose of sending newsletters for promotional, informative or research purposes is optional. Deltha Pharma srl does not provide third parties with any of your information without your consent, except where required by law.
REVOCATION OF CONSENT
The interested party may revoke his/her consent to receive promotional and commercial communications immediately, by sending a request to the email address info@delthapharma.it or by clicking on the unsubscribe link that can be found in the footer of each promotional and commercial email received.
METHODS OF PROCESSING
Personal data are processed by automated tools for the time strictly necessary to achieve the purposes for which they were collected.
The data is normally processed at the offices of Deltha Pharma srl, by staff or external collaborators duly appointed as data processors.
The complete list of data processors and persons in charge of the processing of personal data can be requested by sending an email to: info@delthapharma.it.
In addition, both administrators and shop managers have access to:
Order information such as, purchased item, purchase date and shipping location and Customer information such as your name, email address and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
Specific security measures are observed to prevent data loss, unlawful or incorrect use and unauthorised access.
RIGHTS OF THE DATA SUBJECT
Pursuant to Art. 7 of the Privacy Code and Art. 13 GDPR each user has the right to obtain confirmation of the existence or non-existence of his/her personal data, even if not yet registered, and their communication in intelligible form.
In particular, the data subject has the right to obtain from Deltha Pharma srl the indication of:
the origin of the personal data
the purposes and methods of processing
the logic applied in the case of processing carried out with the aid of electronic/informatic instruments
the identity of the data controller, data processors and the designated representative;
Furthermore, the data subject has the right to obtain
the updating, rectification or supplementation of their data;
the cancellation, transformation into anonymous form or blocking of data processed in breach of the law;
access to their own data, i.e. confirmation as to whether or not personal data concerning them is being processed;
the restriction of processing;
data portability, i.e. the right to receive personal data concerning him/her in a structured format;
the right to complain to the Supervisory Authority.
Finally, the data subject has the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning him/her, even if pertinent to the purpose of collection.
In particular, the data subject has the right to object to the processing of personal data concerning him/her for the purpose of sending commercial advertising material or direct sales or for carrying out market research or commercial communication.
Requests under the above points should be sent by email to info@delthapharma.it.
UPDATES AND CHANGES
Deltha Pharma srl reserves the right to amend, supplement or update this Privacy Policy from time to time in compliance with applicable legislation or the provisions adopted by the Italian Data Protection Authority.
The aforementioned amendments or additions will be brought to the attention of the interested parties through a link to the Privacy Policy page on the website and will be communicated directly to the interested parties by email.
We invite users to read the Privacy Policy regularly in order to check the updated information and decide whether or not to continue using the services offered.